info@chihulychandelier.com
FAQS
info@chihulychandelier.com
No.2, A403，No.27 Xinghu Road, Huli District, Xiamen City, Fujian Province, China, 361011
+86 18259626622
Hours: 24/7 | Sales & Support: Mon - Fri 8am to 6pm
All products are free shipping !
FaQs. General Information
WHAT IS THE DELIVERY TIME NORMALLY?
Shipping delivery days usually take 3-7 Working Days(USA), 5-10 Working Days(Other Country).
WHAT IS THE AVERAGE LEAD TIME FOR CUSTOMISED PRODUCT?
The average lead time for customised product is 15 working days.
CAN THE PRODUCT BE CUSTOMIZED?
Yes, every product can be made according to the specifications or color that you require.
IS IT DIFFCULT TO ASSEMBLY THE BLOWN GLASS CHANDELIER?
No, they are easy to assemble and detailed assembly instructions are included with each light. You can also visit the following link to give you an indication: https://chihulychandelier.com/pages/install-the-blown-glass-chandelier
IS THE PRODUCT DELIVERED ASSEMBLED?
No, the product is delivered not assembled.
DO YOU SHIP WORLDWIDE?
Yes, we ship everywhere in the world.
DO YOU CHARGE FOR SHIPPING?
No, shipping is free.
ARE THERE CHOICES TO CUSTOMISED GLASS?
Yes, we can customise your preferences and we also list some examples for you to refer. see this link: https://chihulychandelier.com/pages/customise-instances-reference
HOW TO CLEAN BLOWN GLASS CHANDELIER?
There are three ways to clean the chandelier. Please check our site page about the topic of cleaning chandelier: https://chihulychandelier.com/pages/how-to-clean-blown-glass-chandelier